SICA Mobile Privacy Policy

At SICA Mobile, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile banking app, and other services (collectively referred to as the “Service”).

By accessing or using SICA Mobile, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this Policy, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information from you when you register for an account or use our Service. This may include:

• Name
• Address
• Email address
• Phone number
• Date of birth
• Social Security number or other government-issued identification numbers
• Financial information (e.g., bank account numbers, credit/debit card information)
• User-generated content (e.g., messages, comments)

Usage Information

We may also collect non-personal information about how you access and use our Service. This may include:

• Device information (e.g., IP address, browser type, device ID)
• Log data (e.g., pages visited, time spent on the website)
• Cookies and similar tracking technologies

How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our Service
• Personalizing your experience and offering tailored content
• Processing transactions and fulfilling requests
• Communicating with you, including responding to inquiries and providing customer support
• Marketing and promotional purposes, with your consent where required by law
• Complying with legal and regulatory requirements

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

• With your consent or at your direction
• With third-party service providers who assist us in operating our Service or performing business functions (e.g., payment processors, analytics providers)
• To comply with legal obligations or respond to lawful requests from government authorities
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction
• To protect the rights, property, or safety of SICA Mobile, our users, or others

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also have the right to object to or restrict certain processing activities and to receive a copy of your data in a structured, machine-readable format.

Children’s Privacy

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information promptly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page, along with the effective date of the changes.

HOW TO CONTACT US!
To exercise your Privacy rights or should you have any questions about our privacy practices or this Privacy Policy, please use our contact form or;

Call us: 877.218.7692. You can email us at. privacy@sicamobile.com

By using SICA Mobile, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.