Frequently Asked Questions

How do I sign up for SICA Mobile banking services?

Answer: Signing up for SICA Mobile Banking service is quick and easy. Simply download the SICA Mobile App from the App Store or Google Play Store, then follow the on-screen prompts to create your account or visit our website at https://www.sicamobile.com. You’ll need to provide some basic information and set up security measures to get started.

Is SICA Mobile Banking Service secure?

Answer: Certainly! Security is a top priority at SICA Mobile. Our App and website employs state-of-the-art encryption technology to protect your personal and financial information. Additionally, we offer multi-factor authentication options and monitor for any suspicious activity to ensure your accounts remain safe and secure.

What features are available with SICA Mobile Banking?

Answer: SICA Mobile Banking Service offers a wide range of features to make managing your finances convenient and efficient. You can check your account balances, view transaction history, transfer funds, pay bills, deposit checks remotely, set up alerts, and even manage your SICA Debit Card – all from the palm of your hand.

4. Can I use SICA Mobile Banking Service on multiple devices?

Answer: Yes, you can access SICA Mobile Banking from multiple devices, including smartphones and tablets. Simply download the App on each device and log in using your SICA Mobile credentials. Your account information and preferences will sync across all devices for seamless banking on the go.

Are there any fees associated with SICA Mobile banking?

Answer: SICA Mobile Banking Service is offered to our customers free of charge. However, certain optional services or transactions may incur fees, such as outgoing wire transfers. You can find detailed information about any applicable fees in our fee schedule or account disclosures.

What should I do if I need help with SICA Mobile banking?

Answer: If you have any questions or encounter any issues while using SICA Mobile Banking, our dedicated customer support team is here to assist you. You can contact us via phone, email, or “I Am SKY” live chat for personalized assistance. Additionally, our website features tutorials, and other resources to help you make the most of your SICA Mobile banking experience.

SICA Mobile is not a bank. SICA Mobile is a financial technology company. Banking services provided by Mbanq’s Bank partners.